The sale of Electronic Yarn Meters and Vertical EYMS was temporarily suspended Oct. 2015. We have discovered an issue with our inventory of printed circuit board assemblies which needs to be corrected before we can resume the sale of these products.
This issue has to do with the system not properly sending a stop signal to the Power Base when the yardage has been reached.
Users who do not need to use the EYM with our Power Base may still be able to use the EYM, however.
January 29, 2016 EYMs are available but have the same limitation as set forth in the attachment.
February 16, 2016
We have resolved the technical probloem and all EYM shipments as of 2/22/2016 will once again control the motorized ball winder.
This Tech Alert is now cancelled effective 2/16/2016